12-13 October 2021
ICC, SYDNEY

SMB Digital

Agenda

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Agenda

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9:00am - 2:30pm (AEDT)

09:00
  1. Virtual Event
    30 mins
    COVID-19 gifted us the knowledge that we can pivot our businesses, workforce and community norms with high-speed precision before unseen. Historically, research shows us that 90% of companies fail to ...
09:30
  1. Virtual Event
    5 mins
    Stretch, refill your coffee, and connect with our sponsors & speakers.
09:35
  1. Virtual Event
    30 mins
    Join keynote Holly Ransom and Q&A host Alexi Boyd as Holly answers your questions and chats about the insights offered during her keynote presentation. 
10:05
  1. Virtual Event
    5 mins
    Stretch, refill your coffee, and connect with our sponsors & speakers.
10:10
  1. Virtual Event
    30 mins
    • Stream 1
    This panel of expert technologists and workplace specialists will address the following topics: What is emerging technology and how will it affect jobs of the future? How will artificial intelligence, ...
  2. Virtual Event
    30 mins
    • Stream 2
    Decisions that SMB owners need to make will change over time. In this session, learn about the different tools that you can procure to assist in the various stages of growth. Data management: Hear abo ...
10:40
  1. Virtual Event
    20 mins
    • Stream 1
    Take some time to visit our sponsors and learn all about how they can help you move your business forward.
  2. Virtual Event
    20 mins
    • Stream 2
    Take some time to visit our sponsors and learn all about how they can help you move your business forward.
11:00
  1. Virtual Event
    30 mins
    • Stream 1
    The COVID-19 pandemic has accelerated the need for organisations to transform and respond to an unprecedented change in their digital strategies. Businesses that mapped their digital strategy in one-t ...
  2. Virtual Event
    30 mins
    • Stream 2
    Whether you are just getting started with your business or if you've been rolling along for a while, there is probably a good reason to start focussing on your data game. To quantify is to understand ...
11:30
  1. Virtual Event
    5 mins
    Stretch, refill your coffee, and connect with our sponsors & speakers.
11:35
  1. Virtual Event
    30 mins
    • Stream 1
    A small staff shouldn’t stop a small business from efficiently using technology to reach their goals – and according to Jamf, it doesn’t. Digital transformation is all around. Business processes, empl ...
  2. Virtual Event
    30 mins
    • Stream 2
    Data is a key driver for decision-making in any business to shape the direction of their strategy for customer acquisition, growth and revenue. In this talk, Harini brings her experience from having b ...
12:05
  1. Virtual Event
    30 mins
    Grab your lunch before the afternoon sessions and digest the lessons learned from this morning.
12:35
  1. Virtual Event
    30 mins
    • Stream 1
    What you sell isn't enough anymore. It's how you sell that will determine your success. Consumers are less patient and more demanding than ever. Technology has moved the goalposts, and businesses are ...
  2. Virtual Event
    30 mins
    • Stream 2
    With the increasing complexity and speed of business comes the challenge of making sense of different signals involved at all levels of business decision-making. For both senior level decision-makers ...
13:05
  1. Virtual Event
    5 mins
    Stretch, refill your coffee, and connect with our sponsors & speakers.
13:10
  1. Virtual Event
    30 mins
    • Stream 1
    By some estimates, 91% of organisations are looking to deploy AI-based technologies within the next two years. But what is AI and is it a technology that only larger corporates with deep pockets who c ...
  2. Virtual Event
    30 mins
    • Stream 2
    Join Ben after his session to ask all of your burning questions and learn more on how to make accurate business decisions with data, as well as hiring/briefing analysts.
13:45
  1. Virtual Event
    5 mins
    Stretch, refill your coffee, and connect with our sponsors & speakers.
13:50
  1. Virtual Event
    30 mins
    • Stream 1
    In 2017, Harvard Business School said 'The blockchain will do to the financial system what the internet did to media'. With the pandemic forcing us to adapt to digital change, we are seeing dramatic t ...
  2. Virtual Event
    30 mins
    • Stream 2
    We all know data is important but are you truly aware of the value of your data? Data is worth money and, in many cases, without it you have no business. As one example, ongoing ransomware attacks on ...
14:20
  1. Virtual Event
    10 mins
    • Stream 1
    Take a moment at the end of the day's program to catch-up with sponsors on their virtual stand and speakers in the meeting hub.
  2. Virtual Event
    10 mins
    • Stream 2
    Take a moment at the end of the day's program to catch-up with sponsors on their virtual stand and speakers in the meeting hub.
09:00
  1. Virtual Event
    30 mins
    • Stream 1
    The race to digitalise is on. Businesses and society are unmistakably undergoing a technology-driven transformation which has accelerated as a result of COVID-19. The speed of change, delivery, and op ...
09:30
  1. Virtual Event
    5 mins
    Stretch, refill your coffee, and connect with our sponsors & speakers.
09:35
  1. Virtual Event
    30 mins
    • Stream 1
    Small business has been affected more than most areas of our economy as the scourge of COVID-19 has impacted consumer behaviours. And yet, some businesses have found new ways to deliver customer outco ...
10:05
  1. Virtual Event
    5 mins
    Stretch, refill your coffee, and connect with our sponsors & speakers.
10:10
  1. Virtual Event
    30 mins
    • Stream 1
    Businesses are rightly focused on being resilient through the operational and financial stresses brought about by COVID-19. In the pursuit of business models and operating platforms going online, it a ...
  2. Virtual Event
    30 mins
    • Stream 2
    Who are your best customers? And how do you target them differently to drive long term revenue growth? Most customers optimise to the ‘average’ customer, potentially missing out on high value customer ...
10:40
  1. Virtual Event
    20 mins
    • Stream 1
    Take some time to visit our sponsors and learn all about how they can help you move your business forward.
  2. Virtual Event
    20 mins
    • Stream 2
    Take some time to visit our sponsors and learn all about how they can help you move your business forward.
11:00
  1. Virtual Event
    30 mins
    • Stream 1
    The transformation from a 40-hour, office-based work week to a total WFH environment happened basically overnight. With this monumental transition, how are companies finding the best ways to recruit, ...
  2. Virtual Event
    30 mins
    • Stream 2
    The move to digital has accelerated over recent years with consumers having easy access to smart devices, ubiquitous connectivity and companies delivering their respective services via various digital ...
11:30
  1. Virtual Event
    5 mins
    Stretch, refill your coffee, and connect with our sponsors & speakers.
11:35
  1. Virtual Event
    30 mins
    • Stream 1
    The regulatory and compliance system in Australia is complex and yet many SMBs are not familiar with how RegTech can help them simplify processes and ultimately make life easier. This session will giv ...
  2. Virtual Event
    30 mins
    • Stream 2
    Immediately following his session, join chat room host Steven Scheurmann to ask any questions about transformation and the important mix between security and customer service.
12:05
  1. Virtual Event
    30 mins
    Lunch break: Grab your lunch before the afternoon sessions and digest the lessons learned from this morning.
12:35
  1. Virtual Event
    30 mins
    • Stream 1
    Cyber-attacks are on the rise ' both the number and severity of attacks is increasing meaning it's more important than ever for SMBs to be knowledgeable and vigilant. Join Privasec CTO Karan Khosla, a ...
  2. Virtual Event
    30 mins
    • Stream 2
    Digital transformation isn't just for enterprise and it doesn't need to be scary. Whether you are managing a 50-people or 200-people company, you should have the same capabilities. It's possible to im ...
13:05
  1. Virtual Event
    5 mins
    Stretch, refill your coffee, and connect with our sponsors & speakers.
13:10
  1. Virtual Event
    30 mins
    • Stream 1
    Now more than ever, it's crucial for small-to medium-business leaders to recognise and take action against cyber threats. In this session Cynch Security CEO, Susie Jones, will show you examples of rec ...
  2. Virtual Event
    30 mins
    • Stream 2
    Join chat room host Brad Howarth, and speakers Shashank Dixit & Sucahyo Pudjo Tjokro , and get involved in a discussion on the why, when, where and how of digital transformation for SMBs.
13:45
  1. Virtual Event
    5 mins
    Stretch, refill your coffee, and connect with our sponsors & speakers.
13:50
  1. Virtual Event
    30 mins
    • Stream 1
    Digital transformation will be one of the biggest investments SMBs will make, and potentially, one of their biggest ongoing spends. This session highlights the pitfalls and best practices SMBs can ado ...
  2. Virtual Event
    30 mins
    • Stream 2
    Every business is required to digitally transform in order to improve the customer experience and grow revenue. The upfront budget required to invest in these digital transformation projects across ma ...
14:20
  1. Virtual Event
    10 mins
    • Stream 1
    Finish your SMB Digital experience by taking one more opportunity to connect with our sponsors on their virtual stand and speakers in the meeting hub.
  2. Virtual Event
    10 mins
    • Stream 2
    Finish your SMB Digital experience by taking one more opportunity to connect with our sponsors on their virtual stand and speakers in the meeting hub,